Privacy Policy

Polotone Store (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

Polotone Store is owned and operated by Zendec Infotech LLP, registered in India with the following address:

Zendec Infotech LLP
12/170, Chinakkal, Vengara,
Malappuram, Kerala, India – 676304

1. Information We Collect
We may collect the following types of information:

a. Personal Information
Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely via third-party gateways)

Account login credentials (if applicable)

b. Non-Personal Information
Browser type and version

IP address

Device type

Pages visited and time spent on our site

Referring URL

2. How We Use Your Information
We use the information we collect to:

Process and fulfill orders

Provide customer support

Improve our website and services

Send order updates and promotional messages (with consent)

Prevent fraudulent transactions and enhance security

3. Sharing of Information
We do not sell or rent your personal data. We may share information with:

Trusted service providers (e.g., courier companies, payment processors) for order fulfillment

Legal authorities if required by law or to protect our rights and users

Marketing platforms (with your consent) to deliver relevant ads

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

Remember your preferences

Analyze site traffic and usage patterns

Enhance your shopping experience

You may disable cookies in your browser settings, but this may affect certain functionalities of the site.

5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We recommend safeguarding your account credentials at all times.

6. Your Rights
As a user, you have the right to:

Access the personal data we hold about you

Correct inaccuracies in your data

Request deletion of your data (subject to applicable laws)

Opt out of marketing communications

To exercise these rights, email us at support@zenkartindia.com.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of the revised policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: support@polotone.Store
📞 Phone: +91 9207245989
📍 Address:
Zendec Infotech LLP
12/170, Chinakkal, Vengara,
Malappuram, Kerala, India – 676304